Customer Care
Shipping
Options
Shipping is free on all US orders, arriving within 3–7 business days. Express is available at checkout for $18. International shipping is available, with rates calculated at checkout. All timings are estimates from the day your order leaves us, not the day you place it.
Processing
Orders are picked and packed within 1–2 business days. During a drop, volume can push that out — we'll email you if it does.
Tracking
You'll get a tracking link by email as soon as your parcel is scanned by the carrier. You can also check any order any time from the order lookup page using your order number and email — no account needed.
Where we ship
We ship across the US and internationally. International duties and import taxes, where applicable, are the recipient's responsibility.
Wrong address
We can only change an address before a parcel ships. Contact us immediately if you spot a mistake — once it's with the carrier we can't redirect it.